EIN: 430662529
UEI: Q9GDDQV47MX7
Audited by: Forvis Mazars, LLP
Oversight agency: 84 [Department of Education]
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Data as of August 28, 2026
Management decision deadline — for entities that funded this organization
The FAC accepted this audit on February 27, 2026. Under 2 CFR 200.521(d), a pass-through entity that provided federal funds to this organization for this audit period must issue a management decision on these findings by August 27, 2026 (3 days ago).
What is a management decision? →Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2024-2025. Criteria or Specific Requirement – Special Tests and Provisions – Enrollment Reporting (Pell 34 CFR Section 690.83(b)(2); FDL, 34 CFR Section 685.309). Condition – Certain student enrollment status changes were not communicated to the National Student Loan Data System (“NSLDS”) on a timely basis or were reported incorrectly. Cause – Majority of the exceptions identified in the sample population were related to changes within the system not being properly identified and reported externally to NSLDS. Effect – The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Questioned costs – None Context - Out of a population of 1,014 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 48 student enrollment status changes was selected for testing. 47 of the enrollment status changes had discrepancies in Enrollment Effective Dates between the NSLDS Campus-Level Record, NSLDS Program-Level Record, and the University Records. Additionally, 8 of these students had enrollment status changes that were reported outside of the 60 day requirement. Lastly, 5 of these 8 students had enrollment status changes that were not reported. Our sample was not, and was not intended to be, statistically valid. Identification as a repeat finding – 2024-001, 2023-003, 2022-001, 2021-001, 2020-002, and 2019-001 Recommendation – The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported properly within the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing selfaudits on a monthly or quarterly basis to verify procedures in place are effective. Views of Responsible Officials and Planned Corrective Action - Management concurs with the finding and recommendation. See further information on the corrective plan provided by management.
Show full finding ▾Hide full finding ▴Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2024-2025. Criteria or Specific Requirement – Special Tests and Provisions – Enrollment Reporting (Pell 34 CFR Section 690.83(b)(2); FDL, 34 CFR Section 685.309). Condition – Certain student enrollment status changes were not communicated to the National Student Loan Data System (“NSLDS”) on a timely basis or were reported incorrectly. Cause – Majority of the exceptions identified in the sample population were related to changes within the system not being properly identified and reported externally to NSLDS. Effect – The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Questioned costs – None Context - Out of a population of 1,014 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 48 student enrollment status changes was selected for testing. 47 of the enrollment status changes had discrepancies in Enrollment Effective Dates between the NSLDS Campus-Level Record, NSLDS Program-Level Record, and the University Records. Additionally, 8 of these students had enrollment status changes that were reported outside of the 60 day requirement. Lastly, 5 of these 8 students had enrollment status changes that were not reported. Our sample was not, and was not intended to be, statistically valid. Identification as a repeat finding – 2024-001, 2023-003, 2022-001, 2021-001, 2020-002, and 2019-001 Recommendation – The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported properly within the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing selfaudits on a monthly or quarterly basis to verify procedures in place are effective. Views of Responsible Officials and Planned Corrective Action - Management concurs with the finding and recommendation. See further information on the corrective plan provided by management.
The Financial Aid Office will continue to work closely with the Registrar's Office and Information Technology to resolve the NSLDS reporting discrepancies. Based on our preliminary review, the reporting inconsistencies appear to be related to changes in enrollment reporting processes and data feeds associated with the recent Student Information System (SIS) update, implemented in 2025. In partnership with the Registrar's Office, Information Technology, and the Office of Data Analytics (within Information Technology), the University will identify and correct the source of the repeated or inconsistent data submissions to the National Student Clearinghouse. Because enrollment reporting to the Clearinghouse directly impacts data reported to the National Student Loan Data System (NSLDS), resolving these data feed issues is a priority. Additionally, these departments will develop and implement enhanced internal controls to compare institutional enrollment records against NSLDS data to ensure accuracy and timeliness. One of these measures will include a monthly enrollment reporting audit to identify and correct discrepancies proactively. Updates may include but not be limited to timing and frequency of reporting, internal audits monthly during 2026, and expanding written documentation of the process and procedures. The University is committed to strengthening internal processes to ensure compliance with federal enrollment reporting requirements and to prevent recurrence of this issue.
2024-001, 2023-003, 2022-001, 2021-001, 2020-002, 2019-001
Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans U.S. Department of Education Program Year 2024-2025. Criteria or Specific Requirement – Special tests and provisions – Return of Title IV Funds (34 CFR 668.22(a)(1) through (a)(5)). Condition - Federal regulations provide the University is responsible for returning funds to ED and student accounts within 45 days of the University becoming aware the student has withdrawn, or 30 days for students that never began attendance. The University's internal control system did not prevent inaccurate returns. Cause - The University's processes did not ensure return of Title IV funds were completed accurately and timely. Effect - The University may not be able to timely detect when returns of funds are required for students who have withdrawn or never began attendance. This could result in late disbursements or over-refunding of return of funds. Questioned costs – $2,443 (This was calculated based on recalculation of refund compared to actual paid.) Context - Out of a population of 109 student refunds with total federal aid received of $1,599,298, a sample of 25 student returns with total federal aid received of $381,257 was selected for testing. One of the selections was over-refunded to the student for Federal Direct Students Loan by $2,443. Our sample was not, and was not intended to be, statistically valid. Identification as a repeat finding – Not Applicable Recommendation: We recommend the University evaluate controls around monitoring return of Title IV funds to determine changes, either on the electronic processes or review processes that should be made to properly capture return of Title IV funds on a timely basis. Views of Responsible Officials and Planned Corrective Action - Management concurs with the finding and recommendation. See further information on the corrective plan provided by management.
Show full finding ▾Hide full finding ▴Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans U.S. Department of Education Program Year 2024-2025. Criteria or Specific Requirement – Special tests and provisions – Return of Title IV Funds (34 CFR 668.22(a)(1) through (a)(5)). Condition - Federal regulations provide the University is responsible for returning funds to ED and student accounts within 45 days of the University becoming aware the student has withdrawn, or 30 days for students that never began attendance. The University's internal control system did not prevent inaccurate returns. Cause - The University's processes did not ensure return of Title IV funds were completed accurately and timely. Effect - The University may not be able to timely detect when returns of funds are required for students who have withdrawn or never began attendance. This could result in late disbursements or over-refunding of return of funds. Questioned costs – $2,443 (This was calculated based on recalculation of refund compared to actual paid.) Context - Out of a population of 109 student refunds with total federal aid received of $1,599,298, a sample of 25 student returns with total federal aid received of $381,257 was selected for testing. One of the selections was over-refunded to the student for Federal Direct Students Loan by $2,443. Our sample was not, and was not intended to be, statistically valid. Identification as a repeat finding – Not Applicable Recommendation: We recommend the University evaluate controls around monitoring return of Title IV funds to determine changes, either on the electronic processes or review processes that should be made to properly capture return of Title IV funds on a timely basis. Views of Responsible Officials and Planned Corrective Action - Management concurs with the finding and recommendation. See further information on the corrective plan provided by management.
The University had one R2T4 finding that resulted from a unique situation. The Financial Aid Office will conduct a detailed review of the process and incorporate this specific circumstance into its internal audit procedures. By strengthening internal controls within the R2T4 process and enhancing internal audit protocols, the University will further improve overall compliance in this area and maintain its high standard of regulatory compliance.
FAC accepted this audit on February 11, 2025 — management decision was due August 11, 2025.
Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2023-2024. Criteria or Specific Requirement – Special Tests and Provisions – Enrollment Reporting. Condition – Certain student enrollment status changes were not communicated to the National Student Loan Data System (“NSLDS”) on a timely basis or were reported incorrectly. Cause – Majority of the exceptions identified in the sample population were related to changes within the system not being electronically identified and reported externally to NSLDS. Effect or potential effect - The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Questioned costs - None Context – Out of a population of 1145 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Four of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Identification as a repeat finding – 2023-003, 2022-001, 2021-001, 2020-002, and 2019-001 Recommendation – The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported with in the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing self-audits on a monthly or quarterly basis to verify procedures in place are effective. Views of Responsible Officials and Planned Corrective Actions – See management’s response and corrective action plan attached.
Show full finding ▾Hide full finding ▴Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2023-2024. Criteria or Specific Requirement – Special Tests and Provisions – Enrollment Reporting. Condition – Certain student enrollment status changes were not communicated to the National Student Loan Data System (“NSLDS”) on a timely basis or were reported incorrectly. Cause – Majority of the exceptions identified in the sample population were related to changes within the system not being electronically identified and reported externally to NSLDS. Effect or potential effect - The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Questioned costs - None Context – Out of a population of 1145 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Four of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Identification as a repeat finding – 2023-003, 2022-001, 2021-001, 2020-002, and 2019-001 Recommendation – The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported with in the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing self-audits on a monthly or quarterly basis to verify procedures in place are effective. Views of Responsible Officials and Planned Corrective Actions – See management’s response and corrective action plan attached.
Webster University is in the midst of an enterprise system implementation, set to go live, June 2025, which will provide the institution with better tools with which to detect and update enrollment reporting discrepancies in a timely manner. Additionally, recently the enrollment reporting responsibilities have been transitioned to a more tenured member of the Registrar team, who is knowledgeable about enrollment reporting and understands its nuances and challenges and is positioned to be more successful in identifying and resolving discrepancies going forward. The Registrar’s Office, who is responsible for enrollment reporting, has also agreed to a system of monthly internal auditing processes so that there are more frequent and reliable checks to compare institutional data against NSLDS data for accuracy.
2023-003
FAC accepted this audit on January 12, 2024 — management decision was due July 12, 2024.
Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2022-2023. Criteria or Specific Requirement – Special Tests and Provisions – Enrollment Reporting. Condition – Eleven student enrollment status changes were not communicated to the National Student Loan Data System (“NSLDS”) on a timely basis or were reported incorrectly. Questioned costs – None Context – Out of a population of 785 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 49 student enrollment status changes was selected for testing. Six of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect – The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause – Majority of the exceptions identified in the sample population were related to changes within the system not being electronically identified and reported externally to NSLDS. Identification as a repeat finding – 2022-001, 2021-001, 2020-002, and 2019-001 Recommendation – The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported with in the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing self-audits on a monthly or quarterly basis to verify procedures in place are effective.
Show full finding ▾Hide full finding ▴Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2022-2023. Criteria or Specific Requirement – Special Tests and Provisions – Enrollment Reporting. Condition – Eleven student enrollment status changes were not communicated to the National Student Loan Data System (“NSLDS”) on a timely basis or were reported incorrectly. Questioned costs – None Context – Out of a population of 785 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 49 student enrollment status changes was selected for testing. Six of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect – The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause – Majority of the exceptions identified in the sample population were related to changes within the system not being electronically identified and reported externally to NSLDS. Identification as a repeat finding – 2022-001, 2021-001, 2020-002, and 2019-001 Recommendation – The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported with in the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing self-audits on a monthly or quarterly basis to verify procedures in place are effective.
The Financial Aid Office and the Registrar's Office will work closely together to resolve the NSLDS reporting discrepancies. Based on the review information from last year's similar finding (2022), it was determined after the fact that Webster University had both repeated the enrollment information correctly and in a timely manner to the Clearinghouse, however, the Clearinghouse frequently reported glitches and outages that prevented reporting to NSLDS in a timely manner. The Clearinghouse continues to have system issues that delay reporting. Because the Clearinghouse is not able to consistently report accurate enrollment until their system challenges are resolved, the Financial Aid Registrar's Offices, with the assistance of IT and Enrollment Technology, will develop a mechanism going forward to establish more internal checks to compare against NSLDS data. One of these measures would include a monthly enrollment reporting audit to ensure timely and accurate enrollment information is provided to NSLDS.
2022-001
FAC accepted this audit on December 13, 2022 — management decision was due June 13, 2023.
Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2021-2022. Criteria or Specific Requirement ? Special Tests and Provisions ? Enrollment Reporting. Condition ? Eleven student enrollment status changes were not communicated to the National Student Loan Data System (?NSLDS?) on a timely basis or were reported incorrectly. Questioned costs ? None Context ? Out of a population of 1,614 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Eleven of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect ? The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause ? Majority of the exceptions identified in the sample population were related to changes within the system not being electronically identified and reported externally to NSLDS. Identification as a repeat finding ? 2021-001, 2020-002, and 2019-001 Recommendation ? The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported with in the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing self-audits on a monthly or quarterly basis to verify procedures in place are effective.
Show full finding ▾Hide full finding ▴Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2021-2022. Criteria or Specific Requirement ? Special Tests and Provisions ? Enrollment Reporting. Condition ? Eleven student enrollment status changes were not communicated to the National Student Loan Data System (?NSLDS?) on a timely basis or were reported incorrectly. Questioned costs ? None Context ? Out of a population of 1,614 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Eleven of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect ? The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause ? Majority of the exceptions identified in the sample population were related to changes within the system not being electronically identified and reported externally to NSLDS. Identification as a repeat finding ? 2021-001, 2020-002, and 2019-001 Recommendation ? The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported with in the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing self-audits on a monthly or quarterly basis to verify procedures in place are effective.
The Financial Aid Office and the Registrar's Office will work closely together to resolve the NSLDS reporting discrepancies. We are currently in the process of hiring a Compliance Coordinator that will serve as a bridge between the Financial Aid Office and the Registrar's office that will monitor and audit the reporting process for errors and discrepancies monthly. From here, if there are any discrepancies or inconsistencies, the Financial Aid Office and the Registrar's Office will work together to understand any patterns that exist so that our processes can be reevaluated and tightened to ensure ongoing compliance. Based on the review of information from last year's similar finding (2021), it was determined after the fact that Webster University had both reported the enrollment information correctly and in a timely manner to the Clearinghouse, however, the Clearinghouse frequently reported glitches and outages that prevented reporting to NSLDS in a timely manner. Going forward the Compliance Coordinator will monitor enrollment reporting, as well as the timing of the Clearinghouse's enrollment reporting to NSLDS. If it is determined that enrollment reporting via the Clearinghouse continues to be discrepant, Webster University will explore other methods of reporting that are more conducive to timely and accurate enrolment reporting to NSLDS.
2021-001
FAC accepted this audit on December 21, 2021 — management decision was due June 21, 2022.
Student Financial Aid Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2020-2021. Criteria or Specific Requirement ? Special Tests and Provisions ? Enrollment Reporting. Condition ? Eleven student enrollment status changes were not communicated to the National Student Loan Data System (?NSLDS?) on a timely basis or were reported incorrectly. Questioned costs ? None Context ? Out of a population of 2,013 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Eleven of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect ? The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause ? The student enrollment status changes that were not reported timely or correctly related to the University?s lack of strong procedures in place entailing performing periodic review of a sample of student enrollment changes for proper reporting to NSLDS. Identification as a repeat finding ? 2020-002, 2019-001, and 2018-001 Recommendation ? The Registrar?s Office should consider periodically reviewing a sample of student enrollment changes for proper reporting to NSLDS. The Registrar?s Office should also periodically review the Enrollment Reporting Summary Report (SCHER1 Report) from NSLDS to monitor the resolution of errors in batches reported to NSLDS.
Show full finding ▾Hide full finding ▴Student Financial Aid Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2020-2021. Criteria or Specific Requirement ? Special Tests and Provisions ? Enrollment Reporting. Condition ? Eleven student enrollment status changes were not communicated to the National Student Loan Data System (?NSLDS?) on a timely basis or were reported incorrectly. Questioned costs ? None Context ? Out of a population of 2,013 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Eleven of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect ? The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause ? The student enrollment status changes that were not reported timely or correctly related to the University?s lack of strong procedures in place entailing performing periodic review of a sample of student enrollment changes for proper reporting to NSLDS. Identification as a repeat finding ? 2020-002, 2019-001, and 2018-001 Recommendation ? The Registrar?s Office should consider periodically reviewing a sample of student enrollment changes for proper reporting to NSLDS. The Registrar?s Office should also periodically review the Enrollment Reporting Summary Report (SCHER1 Report) from NSLDS to monitor the resolution of errors in batches reported to NSLDS.
Views of Responsible Officials and Planned Corrective Actions ? The Registrar?s Office, with support from Webster?s Office of Information Technology, continues to improve the reporting systems and oversight to meet requirements of the NSLDS for enrollment reporting. Moreover, one of Webster?s Assistant Registrar conducts ongoing reviews to address error resolution, ensure timely submission of reports and advises the Registrar of required follow-up actions. These improvements significantly reduced the number of files needing error resolution upon initial submission while enhancing the process for corrections so Webster submits data to the NSLDS as scheduled. In addition, the recent acquisition of financial aid reporting software will greatly improve efficiency, productivity, and accuracy as compared to the former Excel-based system.
2020-002
FAC accepted this audit on March 7, 2021 — management decision was due September 7, 2021.
Student Financial Aid Cluster, CFDA Number 84.268 Federal Direct Student Loans, CFDA Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2019-2020. Criteria or Specific Requirement ? Special Tests and Provisions ? Enrollment Reporting. Condition ? Fifteen student enrollment status changes were not communicated to the National Student Loan Data System (NSLDS) on a timely basis or were reported incorrectly. Questioned costs ? None Context ? Out of a population of 2,073 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Fifteen of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect ? The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause ? The student enrollment status changes that were not reported timely or correctly related to the University?s lack of strong procedures in place entailing performing periodic review of a sample of student enrollment changes for proper reporting to NSLDS. Identification as a repeat finding ? 2019-001 and 2018-001 Recommendation ? The Registrar?s Office should consider periodically reviewing a sample of student enrollment changes for proper reporting to NSLDS. The Registrar?s Office should also periodically review the Enrollment Reporting Summary Report (SCHER1 Report) from NSLDS to monitor the resolution of errors in batches reported to NSLDS.
Show full finding ▾Hide full finding ▴Student Financial Aid Cluster, CFDA Number 84.268 Federal Direct Student Loans, CFDA Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2019-2020. Criteria or Specific Requirement ? Special Tests and Provisions ? Enrollment Reporting. Condition ? Fifteen student enrollment status changes were not communicated to the National Student Loan Data System (NSLDS) on a timely basis or were reported incorrectly. Questioned costs ? None Context ? Out of a population of 2,073 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Fifteen of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect ? The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause ? The student enrollment status changes that were not reported timely or correctly related to the University?s lack of strong procedures in place entailing performing periodic review of a sample of student enrollment changes for proper reporting to NSLDS. Identification as a repeat finding ? 2019-001 and 2018-001 Recommendation ? The Registrar?s Office should consider periodically reviewing a sample of student enrollment changes for proper reporting to NSLDS. The Registrar?s Office should also periodically review the Enrollment Reporting Summary Report (SCHER1 Report) from NSLDS to monitor the resolution of errors in batches reported to NSLDS.
Views of Responsible Officials and Planned Corrective Actions ? The Registrar?s Office, with support from Webster?s Office of Information Technology, continues to improve the reporting systems and oversight to meet requirements of the NSLDS for enrollment reporting. Moreover, one of Webster?s Assistant Registrar conducts ongoing reviews to address error resolution, ensure timely submission of reports and advises the Registrar of required follow-up actions. These improvements significantly reduced the number of files needing error resolution upon initial submission while enhancing the process for corrections so Webster submits data to the NSLDS as scheduled. In addition, the recent acquisition of financial aid reporting software will greatly improve efficiency, productivity and accuracy as compared to the former Excel-based system.
2019-001
FAC accepted this audit on November 19, 2019 — management decision was due May 19, 2020.
Condition - Twenty-three student enrollment status changes were not communicated to the National Student Loan Data System (NSLDS) on a timely basis or were reported incorrectly. Questioned costs ? None Context ? Out of a population of 1,928 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Twenty-three of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect ? The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause ? The student enrollment status changes that were not reported timely or correctly related to the University?s lack of strong procedures in place entailing performing periodic review of a sample of student enrollment changes for proper reporting to NSLDS. Identification as a repeat finding ? 2018-001 Recommendation ? The Registrar?s Office should consider periodically reviewing a sample of student enrollment changes for proper reporting to NSLDS. The Registrar?s Office should also periodically review the Enrollment Reporting Summary Report (SCHER1 Report) from NSLDS to monitor the resolution of errors in batches reported to NSLDS.
Show full finding ▾Hide full finding ▴Condition - Twenty-three student enrollment status changes were not communicated to the National Student Loan Data System (NSLDS) on a timely basis or were reported incorrectly. Questioned costs ? None Context ? Out of a population of 1,928 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Twenty-three of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Effect ? The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Cause ? The student enrollment status changes that were not reported timely or correctly related to the University?s lack of strong procedures in place entailing performing periodic review of a sample of student enrollment changes for proper reporting to NSLDS. Identification as a repeat finding ? 2018-001 Recommendation ? The Registrar?s Office should consider periodically reviewing a sample of student enrollment changes for proper reporting to NSLDS. The Registrar?s Office should also periodically review the Enrollment Reporting Summary Report (SCHER1 Report) from NSLDS to monitor the resolution of errors in batches reported to NSLDS.
Views of Responsible Officials and Planned Corrective Actions ? The University will continue diligent reporting in a timely manner to the National Student Clearinghouse (NSC) and will contact the NSC to suggest making additional submissions. This will help assure the NSC is submitting to Lenders, Guarantors and the NSLDS in a timely manner. The University will continue, on a timely basis, to use the Error Resolution reports provided by the NSC. In addition, management identified an error in the reports being submitted during 2019 which has since been corrected. Together with the resolution of the error and the additional submission of reports, management believes the issue has been corrected. Contact person responsible for corrective action: Maggie Laur.
2018-001
FAC accepted this audit on November 15, 2018 — management decision was due May 15, 2019.
GSA_MIGRATION
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GSA_MIGRATION
2017-001
FAC accepted this audit on January 11, 2018 — management decision was due July 11, 2018.
GSA_MIGRATION
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GSA_MIGRATION
FAC accepted this audit on November 9, 2016 — management decision was due May 9, 2017.
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