EIN: 043062617
UEI: FBWJGR5FGMM9
Audited by: WithumSmith+Brown PC
Oversight agency: 84 [Department of Education]
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Data as of August 28, 2026
Management decision deadline — for entities that funded this organization
The FAC accepted this audit on March 16, 2026. Under 2 CFR 200.521(d), a pass-through entity that provided federal funds to this organization for this audit period must issue a management decision on these findings by September 16, 2026 (16 days from today).
What is a management decision? →Finding number: 2025-001 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster Assistance Listing #: 84.007, 84.063, 84.268 Award year: 2025 Criteria According to 2 CFR Part 200, Appendix XI Compliance Supplement updated May 2024: Under the Pell Grant and loan programs, institutions must complete and return within 15 days the Enrollment Reporting roster file placed in their Student Aid Internet Gateway mailboxes sent by ED or accessed on the Enrollment Maintenance Page via the National Student Loan Data System (“NSLDS”). The institution determines how often it receives the Enrollment Reporting roster file with the default set at a minimum of every 60 days. Once received, the institution must update for changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and submit the changes electronically through the batch method or the NSLDS website. Institutions are responsible for timely reporting, whether they report directly or via a third-party servicer. Condition The Federal Government requires Westfield State University to report student enrollment changes to the National Student Loan Data System (“NSLDS”) within 60 days. During our testing, 3 out of 40 students was reported late to the NSLDS by 220 days. Cause Westfield State University did not have the proper review procedures in place to ensure enrollment status changes were being reported to NSLDS timely. Effect Westfield State University did not report the student’s correct status within the required timeframe, which may impact the students’ loan grace periods. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the 40 students selected for testing, 3 students, or 7.5% of our sample was not reported within the required timeframe. Identification as a Repeat Finding, if applicable See finding 2024-001 included in Management’s Summary Schedule of Prior Audit Findings.Recommendation The University should strengthen its controls surrounding the review of the NSLDS reporting process to ensure they are in compliance with federal regulations. View of Responsible Officials Westfield State University agrees with the finding.
Show full finding ▾Hide full finding ▴Finding number: 2025-001 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster Assistance Listing #: 84.007, 84.063, 84.268 Award year: 2025 Criteria According to 2 CFR Part 200, Appendix XI Compliance Supplement updated May 2024: Under the Pell Grant and loan programs, institutions must complete and return within 15 days the Enrollment Reporting roster file placed in their Student Aid Internet Gateway mailboxes sent by ED or accessed on the Enrollment Maintenance Page via the National Student Loan Data System (“NSLDS”). The institution determines how often it receives the Enrollment Reporting roster file with the default set at a minimum of every 60 days. Once received, the institution must update for changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and submit the changes electronically through the batch method or the NSLDS website. Institutions are responsible for timely reporting, whether they report directly or via a third-party servicer. Condition The Federal Government requires Westfield State University to report student enrollment changes to the National Student Loan Data System (“NSLDS”) within 60 days. During our testing, 3 out of 40 students was reported late to the NSLDS by 220 days. Cause Westfield State University did not have the proper review procedures in place to ensure enrollment status changes were being reported to NSLDS timely. Effect Westfield State University did not report the student’s correct status within the required timeframe, which may impact the students’ loan grace periods. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the 40 students selected for testing, 3 students, or 7.5% of our sample was not reported within the required timeframe. Identification as a Repeat Finding, if applicable See finding 2024-001 included in Management’s Summary Schedule of Prior Audit Findings.Recommendation The University should strengthen its controls surrounding the review of the NSLDS reporting process to ensure they are in compliance with federal regulations. View of Responsible Officials Westfield State University agrees with the finding.
Finding number: 2025-001 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster Assistance Listing #: 84.007, 84.063, 84.268 Award year: 2025 The Registrar’s Office will perform a mandatory “Missing SSN Report” that picks up missing and invalid SSNs before every enrollment data submission to the National Student Clearinghouse (“NSC”). The Registrar will send the Financial Aid Office a list of students with missing SSNs and Financial Aid will verify if students in the report have a FAFSA on file. If there is a FAFSA on file for a student, Financial Aid will update the SSN in the Banner system and send an email confirmation to the Registrar to confirm all records on the report have been reviewed and/or updated. The next enrollment file submitted to the NSC will include the students with the correct data. Furthermore, the Registrar Office will send a written communication to the Provost/Vice President for Academic Affairs verifying that all student records sent the National Student Clearing House has a SSN number prior to any reporting deadline. This communication will be kept on file and available for review for the next audit period. As an additional step, when Financial Aid staff load initially unmatched ISIRs to active Westfield State student records, Banner is now set to automatically populate the student record with the social security number from the matched FAFSA. The goal is to reduce the number of missing social security numbers pulled by the Registrar when they run the “Missing SSN report.” Timeline for Implementation of Corrective Action Plan: Above corrections were implemented in November 2025. Contact Person: Monique Lopez, Registrar and Simone Backstedt, Director, Financial Aid
2024-001
FAC accepted this audit on March 13, 2025 — management decision was due September 13, 2025.
Finding number: 2024-001 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster Assistance Listing #: 84.063, 84.268 Award year: 2024 Criteria According to 2 CFR Part 200, Appendix XI Compliance Supplement updated May 2024: Under the Pell Grant and loan programs, institutions must complete and return within 15 days the Enrollment Reporting roster file placed in their Student Aid Internet Gateway mailboxes sent by ED or accessed on the Enrollment Maintenance Page via the National Student Loan Data System (“NSLDS”). The institution determines how often it receives the Enrollment Reporting roster file with the default set at a minimum of every 60 days. Once received, the institution must update for changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and submit the changes electronically through the batch method or the NSLDS website. Institutions are responsible for timely reporting, whether they report directly or via a third-party servicer. Condition The Federal Government requires Westfield State University to report student enrollment changes to the National Student Loan Data System (“NSLDS”) within 60 days. During our testing, 1 out of 40 students was reported late to the NSLDS by 1 day. Cause Westfield State University did not have the proper review procedures in place to ensure enrollment status changes were being reported to NSLDS timely. Effect Westfield State University did not report the student’s correct status within the required timeframe, which may impact the students’ loan grace periods. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the 40 students selected for testing, 1 student, or 2.5% of our sample was not reported within the required timeframe. Identification as a Repeat Finding, if applicable Not applicable Recommendation The University should strengthen its controls surrounding the review of the NSLDS reporting process to ensure they are in compliance with federal regulations. View of Responsible Officials Westfield State University agrees with the finding.
Show full finding ▾Hide full finding ▴Finding number: 2024-001 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster Assistance Listing #: 84.063, 84.268 Award year: 2024 Criteria According to 2 CFR Part 200, Appendix XI Compliance Supplement updated May 2024: Under the Pell Grant and loan programs, institutions must complete and return within 15 days the Enrollment Reporting roster file placed in their Student Aid Internet Gateway mailboxes sent by ED or accessed on the Enrollment Maintenance Page via the National Student Loan Data System (“NSLDS”). The institution determines how often it receives the Enrollment Reporting roster file with the default set at a minimum of every 60 days. Once received, the institution must update for changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and submit the changes electronically through the batch method or the NSLDS website. Institutions are responsible for timely reporting, whether they report directly or via a third-party servicer. Condition The Federal Government requires Westfield State University to report student enrollment changes to the National Student Loan Data System (“NSLDS”) within 60 days. During our testing, 1 out of 40 students was reported late to the NSLDS by 1 day. Cause Westfield State University did not have the proper review procedures in place to ensure enrollment status changes were being reported to NSLDS timely. Effect Westfield State University did not report the student’s correct status within the required timeframe, which may impact the students’ loan grace periods. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the 40 students selected for testing, 1 student, or 2.5% of our sample was not reported within the required timeframe. Identification as a Repeat Finding, if applicable Not applicable Recommendation The University should strengthen its controls surrounding the review of the NSLDS reporting process to ensure they are in compliance with federal regulations. View of Responsible Officials Westfield State University agrees with the finding.
Corrective Action Plan: The Registrar’s Office will conduct a comprehensive review of the scheduled enrollment reporting dates currently listed in the National Student Clearinghouse (NSC). This review will focus specifically on calculating a fifty-day schedule of enrollment reporting to ensure enrollment reports are submitted within the required time frame as mandated by the National Student Loan Data System (NSLDS). The reporting date adjustment will allow additional days for NSC to report to NSLDS within the required sixty-day reporting period to maintain compliance. NSC emails a “Delivery Receipt” each time an enrollment report is submitted to the Registrar, Associate Registrar and Technology Support Specialist in the Registrar’s Office. The Executive Director of Institutional Research and Assessment will be added to the email notification and will have access to review enrollment report submissions. The Registrar will also be creating a calendar with a schedule of when the NSLDS enrollment files will be sent to help ensure the files are submitted on-time. Timeline for Implementation of Corrective Action Plan: The review of scheduled enrollment dates will begin immediately. Adjustments to the dates will be made as needed to ensure adherence to the sixtyday reporting requirement. Contact Person: Monique Lopez, Registrar and Simone Backstedt, Director, Financial Aid
FAC accepted this audit on March 18, 2024 — management decision was due September 18, 2024.
FAC accepted this audit on January 2, 2023 — management decision was due July 2, 2023.
FAC accepted this audit on June 1, 2022 — management decision was due December 1, 2022.
FAC accepted this audit on May 23, 2021 — management decision was due November 23, 2021.
Finding number: 2020-001 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster CFDA #: 84.063 and 84.268 Award year: 2020 Criteria According to 34 CFR 685.309(b)(2): Unless Westfield State University expects to submit its next updated enrollment report to the Secretary within the next 60 days, a school must notify the Secretary within 30 days after the date the school discovers that ? (i) A loan under title IV of the Act was made to or on behalf of a student who was enrolled or accepted for enrollment at the school, and the student has ceased to be enrolled on at least a half-time basis or failed to enroll on at least a half-time basis for the period for which the loan was intended; or (ii) A student who is enrolled at the school and who received a loan under title IV of the Act has changed his or her permanent address. The Dear Colleague Letter GEN-12-6 issued by the U.S. Department of Education (?ED?) on March 30, 2012 states that in addition to student loan borrowers, Enrollment Reporting files will include two additional groups of students: Pell Grant and Perkins Loan recipients. According to 2 CFR Part 200, Appendix XI Compliance Supplement updated June 2020: Under the Pell Grant and loan programs, institutions must complete and return within 15 days the Enrollment Reporting roster file placed in their Student Aid Internet Gateway mailboxes sent by ED via the National Student Loan Data System (?NSLDS?). The institution determines how often it receives the Enrollment Reporting roster file with the default set at a minimum of every 60 days. Once received, the institution must update for changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and submit the changes electronically through the batch method or the NSLDS website. Institutions are responsible for timely reporting, whether they report directly or via a third-party servicer. Condition The Federal Government requires the University to report student enrollment changes to the National Student Loan Data System (?NSLDS?) within 60 days. During our testing, we noted three students, out of a sample of 40, that had incorrect effective dates reported to NSLDS. Also, during our testing, we noted one student, out of a sample of 40, that was reported to NSLDS two days beyond the required timeframe. Cause The University did not have adequate procedures in place to ensure that students with status changes had their effective date correctly reported to NSLDS. Effect The University did not report the students? correct effective dates to NSLDS, which may impact the students? loan grace periods. The University did not report the students? status changes to NSLDS within the required timeframe, which may impact the students? loan grace periods. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the 40 students selected for testing, three students, or 7.5% of our sample, had incorrect effective dates reported to NSLDS and one student or 2.5% of our sample, had status changes that were not reported to NSLDS within the required timeframe by 2 days Identification as a Repeat Finding, if applicable See finding 2019-001 included in the summary schedule of prior year findings. Recommendation The University should provide training to employees responsible for processing information for the NSLDS and ensure that they have adequate knowledge in the related rules and regulations. This training should include an explanation of the effective date of a student?s withdrawal, the importance of reporting the correct effective date and the consequences of incorrect reporting. This oversight should also ensure that the effective date reported to NSLDS is consistent with the date the student separated from the University. View of Responsible Officials The University agrees with the finding.
Show full finding ▾Hide full finding ▴Finding number: 2020-001 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster CFDA #: 84.063 and 84.268 Award year: 2020 Criteria According to 34 CFR 685.309(b)(2): Unless Westfield State University expects to submit its next updated enrollment report to the Secretary within the next 60 days, a school must notify the Secretary within 30 days after the date the school discovers that ? (i) A loan under title IV of the Act was made to or on behalf of a student who was enrolled or accepted for enrollment at the school, and the student has ceased to be enrolled on at least a half-time basis or failed to enroll on at least a half-time basis for the period for which the loan was intended; or (ii) A student who is enrolled at the school and who received a loan under title IV of the Act has changed his or her permanent address. The Dear Colleague Letter GEN-12-6 issued by the U.S. Department of Education (?ED?) on March 30, 2012 states that in addition to student loan borrowers, Enrollment Reporting files will include two additional groups of students: Pell Grant and Perkins Loan recipients. According to 2 CFR Part 200, Appendix XI Compliance Supplement updated June 2020: Under the Pell Grant and loan programs, institutions must complete and return within 15 days the Enrollment Reporting roster file placed in their Student Aid Internet Gateway mailboxes sent by ED via the National Student Loan Data System (?NSLDS?). The institution determines how often it receives the Enrollment Reporting roster file with the default set at a minimum of every 60 days. Once received, the institution must update for changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and submit the changes electronically through the batch method or the NSLDS website. Institutions are responsible for timely reporting, whether they report directly or via a third-party servicer. Condition The Federal Government requires the University to report student enrollment changes to the National Student Loan Data System (?NSLDS?) within 60 days. During our testing, we noted three students, out of a sample of 40, that had incorrect effective dates reported to NSLDS. Also, during our testing, we noted one student, out of a sample of 40, that was reported to NSLDS two days beyond the required timeframe. Cause The University did not have adequate procedures in place to ensure that students with status changes had their effective date correctly reported to NSLDS. Effect The University did not report the students? correct effective dates to NSLDS, which may impact the students? loan grace periods. The University did not report the students? status changes to NSLDS within the required timeframe, which may impact the students? loan grace periods. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the 40 students selected for testing, three students, or 7.5% of our sample, had incorrect effective dates reported to NSLDS and one student or 2.5% of our sample, had status changes that were not reported to NSLDS within the required timeframe by 2 days Identification as a Repeat Finding, if applicable See finding 2019-001 included in the summary schedule of prior year findings. Recommendation The University should provide training to employees responsible for processing information for the NSLDS and ensure that they have adequate knowledge in the related rules and regulations. This training should include an explanation of the effective date of a student?s withdrawal, the importance of reporting the correct effective date and the consequences of incorrect reporting. This oversight should also ensure that the effective date reported to NSLDS is consistent with the date the student separated from the University. View of Responsible Officials The University agrees with the finding.
Finding number: 2020-001 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster CFDA #?s: 84.063 and 84.268 Award year: 2020 Corrective Action Plan: The Registrar?s Office will ensure that the effective dates that students withdraw are checked regularly and match the dates that are sent to NSLDS. A report has been created for staff to be able to cross check dates entered with forms to ensure that the correct date is reported in the system and subsequently reported to NSLDS. The Registrar?s Office will be cleaning up the records and making adjustments to processes to ensure the correct date is reported. For the late reporting finding, the University did follow protocol for the transmission of the information to the National Student Clearinghouse. The student data was transmitted to the National Student Clearinghouse on December 3, 2019, however, the Clearinghouse did not properly transmit the data to NSLDS until January 2, 2020. The University will be working with the National Student Clearinghouse to ensure that file transmissions are uploaded in a timely manner and the Clearinghouse subsequently transmits the information to NSLDS. This includes updating reporting dates with the Clearinghouse to ensure that records are received and are able to be transmitted to NSLDS within the 60 day reporting window. Timeline for Implementation of Corrective Action Plan: The Registrar?s Office will begin to check withdrawal dates for students beginning with the Spring 2021 semester. The University has begun working with the National Student Clearinghouse to discuss the transmission of data. We are working to ensure that our data will be able to be received by the National Student Clearinghouse in a timely manner that will allow for the data to be conveyed to NSLDS within the 60 day reporting window. These updates will begin in the Spring 2021 semester. Contact Person Michael Mazeika, Director of Financial Aid Monique Lopez, Registrar
2019-001
Finding number: 2020-002 Federal agency: U.S. Department of Education Programs: Higher Education Emergency Relief Fund CFDA #: 84.425E Award year: 2020 Criteria According to 2 CFR 200.403: Except where otherwise authorized by statute, costs must meet the following general criteria in order to be allowable under Federal awards: (a) Be necessary and reasonable for the performance of the Federal award and be allocable thereto under these principles. (b) Conform to any limitations or exclusions set forth in these principles or in the Federal award as to types or amount of cost items. (c) Be consistent with policies and procedures that apply uniformly to both federally-financed and other activities of the non-Federal entity. (d) Be accorded consistent treatment. A cost may not be assigned to a Federal award as a direct cost if any other cost incurred for the same purpose in like circumstances has been allocated to the Federal award as an indirect cost. (e) Be determined in accordance with generally accepted accounting principles (GAAP), except, for state and local governments and Indian tribes only, as otherwise provided for in this part. (f) Not be included as a cost or used to meet cost sharing or matching requirements of any other federally-financed program in either the current or a prior period. See also ? 200.306(b). (g) Be adequately documented. See also ?? 200.300 through 200.309 of this part. (h) Cost must be incurred during the approved budget period. The Federal awarding agency is authorized, at its discretion, to waive prior written approvals to carry forward unobligated balances to subsequent budget periods pursuant to ? 200.308(e)(3). Condition The Student Financial Aid Office is responsible for awarding student emergency grants in accordance with the University?s documented distribution plan. During our testing, we noted one student expenditure out of a sample of 39 total student and institutional expenditures, who received a student emergency grant of $500 instead of the $400, as prescribed by the University?s documented student distribution plan. Effect The Student Financial Aid Office awarded a student an additional $100 of emergency grant funding that was not in accordance with the University?s documented student distribution plan. Questioned Costs $100 Perspective Our sample was not, and was not intended to be, statistically valid. Of the 40 expenditures selected for testing, one student expenditure, or 2.5% of our sample, was greater than the amount the student would have otherwise been eligible for. Identification as a Repeat Finding, if applicable Not applicable Recommendation The University should create procedures to ensure the University is in compliance with their policy in how they distribute student emergency grants. View of Responsible Officials The University agrees with the finding.
Show full finding ▾Hide full finding ▴Finding number: 2020-002 Federal agency: U.S. Department of Education Programs: Higher Education Emergency Relief Fund CFDA #: 84.425E Award year: 2020 Criteria According to 2 CFR 200.403: Except where otherwise authorized by statute, costs must meet the following general criteria in order to be allowable under Federal awards: (a) Be necessary and reasonable for the performance of the Federal award and be allocable thereto under these principles. (b) Conform to any limitations or exclusions set forth in these principles or in the Federal award as to types or amount of cost items. (c) Be consistent with policies and procedures that apply uniformly to both federally-financed and other activities of the non-Federal entity. (d) Be accorded consistent treatment. A cost may not be assigned to a Federal award as a direct cost if any other cost incurred for the same purpose in like circumstances has been allocated to the Federal award as an indirect cost. (e) Be determined in accordance with generally accepted accounting principles (GAAP), except, for state and local governments and Indian tribes only, as otherwise provided for in this part. (f) Not be included as a cost or used to meet cost sharing or matching requirements of any other federally-financed program in either the current or a prior period. See also ? 200.306(b). (g) Be adequately documented. See also ?? 200.300 through 200.309 of this part. (h) Cost must be incurred during the approved budget period. The Federal awarding agency is authorized, at its discretion, to waive prior written approvals to carry forward unobligated balances to subsequent budget periods pursuant to ? 200.308(e)(3). Condition The Student Financial Aid Office is responsible for awarding student emergency grants in accordance with the University?s documented distribution plan. During our testing, we noted one student expenditure out of a sample of 39 total student and institutional expenditures, who received a student emergency grant of $500 instead of the $400, as prescribed by the University?s documented student distribution plan. Effect The Student Financial Aid Office awarded a student an additional $100 of emergency grant funding that was not in accordance with the University?s documented student distribution plan. Questioned Costs $100 Perspective Our sample was not, and was not intended to be, statistically valid. Of the 40 expenditures selected for testing, one student expenditure, or 2.5% of our sample, was greater than the amount the student would have otherwise been eligible for. Identification as a Repeat Finding, if applicable Not applicable Recommendation The University should create procedures to ensure the University is in compliance with their policy in how they distribute student emergency grants. View of Responsible Officials The University agrees with the finding.
Finding number: 2020-002 Federal agency: U.S. Department of Education Programs: Student Financial Assistance Cluster CFDA #?s: 84.063 and 84.268 Award year: 2020 Corrective Action Plan: The Financial Aid Office will work with the Institutional Research Office to pull lists of eligible students for future Higher Education Emergency Relief Fund (HEERF) Grants. Lists will include appropriate student information based on the guidelines the University will be using for disbursing HEERF Grants. Students will be sampled at random to confirm all data points are correct and the grant being awarded is correct. Documentation for the HEERF Grants will be written to clearly define the scope of the grants, while still leaving room for the use of professional judgement on a case by case basis. Timeline for Implementation of Corrective Action Plan: The process has already been implemented for the second round of the HEERF funds that were passed with the Coronavirus Response and Relief Supplemental Appropriations Act. Contact Person Michael Mazeika, Director of Financial Aid
FAC accepted this audit on January 9, 2020 — management decision was due July 9, 2020.
Criteria According to 34 CFR 685.309(b)(2): Unless Westfield State University expects to submit its next updated enrollment report to the Secretary within the next 60 days, a school must notify the Secretary within 30 days after the date the school discovers that ? (i) A loan under title IV of the Act was made to or on behalf of a student who was enrolled or accepted for enrollment at the school, and the student has ceased to be enrolled on at least a half-time basis or failed to enroll on at least a half-time basis for the period for which the loan was intended; or (ii) A student who is enrolled at the school and who received a loan under title IV of the Act has changed his or her permanent address. The Dear Colleague Letter GEN-12-6 issued by the U.S. Department of Education (?ED?) on March 30, 2012 states that in addition to student loan borrowers, Enrollment Reporting files will include two additional groups of students: Pell Grant and Perkins Loan recipients. According to 2 CFR Part 200, Appendix XI Compliance Supplement updated June 2019: Under the Pell Grant and loan programs, institutions must complete and return within 15 days the Enrollment Reporting roster file placed in their Student Aid Internet Gateway mailboxes sent by ED via the National Student Loan Data System (?NSLDS?). The institution determines how often it receives the Enrollment Reporting roster file with the default set at a minimum of every 60 days. Once received, the institution must update for changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and submit the changes electronically through the batch method or the NSLDS website. Institutions are responsible for timely reporting, whether they report directly or via a third-party servicer. Condition The Federal Government requires the College to report student enrollment changes to the National Student Loan Data System (?NSLDS?) within 60 days. During our testing, we noted one student, out of a sample of forty, that had an incorrect effective date reported to NSLDS, a second student, out of a sample of forty, not reported to NSLDS within 60 days, and noted a third student, out of the same sample of forty, whose status change was not reported to NSLDS. Cause The University did not have adequate procedures in place to ensure that students with status changes had their effective date correctly reported to NSLDS, the University did not have adequate procedures in place to ensure students were reported timely to NSLDS, and the University did not have adequate procedures in place to ensure that status changes were properly reported to NSLDS within the required timeframe. Effect The University did not report the correct effective date for one student's status change and did not report the status change of another student at all to NSLDS, which may impact the students? loan grace periods and enrollment reporting statistics collected by the Department of Education. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the forty students selected for testing, three students, or 7.5% of our sample, had issues with status change reporting to NSLDS, including one student with an incorrect effective date reported for the status change and another student whose status change was not reported to NSLDS. Identification as a Repeat Finding, if applicable Not applicable Recommendation The University should provide training to employees responsible for processing information for the NSLDS and ensure that they have adequate knowledge in the related rules and regulations. This training should include an explanation of the effective date of a student?s withdrawal, the importance of reporting the correct effective date and the consequences of incorrect reporting. This oversight should also ensure that the effective date reported to NSLDS is consistent with the date the student separated from the University. View of Responsible Officials The University agrees with the finding.
Show full finding ▾Hide full finding ▴Criteria According to 34 CFR 685.309(b)(2): Unless Westfield State University expects to submit its next updated enrollment report to the Secretary within the next 60 days, a school must notify the Secretary within 30 days after the date the school discovers that ? (i) A loan under title IV of the Act was made to or on behalf of a student who was enrolled or accepted for enrollment at the school, and the student has ceased to be enrolled on at least a half-time basis or failed to enroll on at least a half-time basis for the period for which the loan was intended; or (ii) A student who is enrolled at the school and who received a loan under title IV of the Act has changed his or her permanent address. The Dear Colleague Letter GEN-12-6 issued by the U.S. Department of Education (?ED?) on March 30, 2012 states that in addition to student loan borrowers, Enrollment Reporting files will include two additional groups of students: Pell Grant and Perkins Loan recipients. According to 2 CFR Part 200, Appendix XI Compliance Supplement updated June 2019: Under the Pell Grant and loan programs, institutions must complete and return within 15 days the Enrollment Reporting roster file placed in their Student Aid Internet Gateway mailboxes sent by ED via the National Student Loan Data System (?NSLDS?). The institution determines how often it receives the Enrollment Reporting roster file with the default set at a minimum of every 60 days. Once received, the institution must update for changes in student status, report the date the enrollment status was effective, enter the new anticipated completion date, and submit the changes electronically through the batch method or the NSLDS website. Institutions are responsible for timely reporting, whether they report directly or via a third-party servicer. Condition The Federal Government requires the College to report student enrollment changes to the National Student Loan Data System (?NSLDS?) within 60 days. During our testing, we noted one student, out of a sample of forty, that had an incorrect effective date reported to NSLDS, a second student, out of a sample of forty, not reported to NSLDS within 60 days, and noted a third student, out of the same sample of forty, whose status change was not reported to NSLDS. Cause The University did not have adequate procedures in place to ensure that students with status changes had their effective date correctly reported to NSLDS, the University did not have adequate procedures in place to ensure students were reported timely to NSLDS, and the University did not have adequate procedures in place to ensure that status changes were properly reported to NSLDS within the required timeframe. Effect The University did not report the correct effective date for one student's status change and did not report the status change of another student at all to NSLDS, which may impact the students? loan grace periods and enrollment reporting statistics collected by the Department of Education. Questioned Costs Not applicable Perspective Our sample was not, and was not intended to be, statistically valid. Of the forty students selected for testing, three students, or 7.5% of our sample, had issues with status change reporting to NSLDS, including one student with an incorrect effective date reported for the status change and another student whose status change was not reported to NSLDS. Identification as a Repeat Finding, if applicable Not applicable Recommendation The University should provide training to employees responsible for processing information for the NSLDS and ensure that they have adequate knowledge in the related rules and regulations. This training should include an explanation of the effective date of a student?s withdrawal, the importance of reporting the correct effective date and the consequences of incorrect reporting. This oversight should also ensure that the effective date reported to NSLDS is consistent with the date the student separated from the University. View of Responsible Officials The University agrees with the finding.
Corrective Action Plan: The Registrar?s Office will begin to work closer with the College of Graduate and Continuing Education to ensure that any graduates are correctly coded in Banner and subsequently reported out to the Clearinghouse. Beginning with Fall 2019 graduates, the Financial Aid Office will select a sample of graduates from each semester to check NSLDS to ensure students have been reported accurately. This check will occur no more than 60 days after graduates have been reported to the Clearinghouse. The withdrawal process at the University is being streamlined to have only the Dean of Students and the Assistant Director for Retention work with students who are withdrawing from Westfield State. The Registrar?s Office has been working with Housing to better capture students who walk away and do not complete the formal withdrawal process. Withdrawals are submitted and processed with the actual date of withdrawal, and the University is no longer backdating withdrawals. A yearly training will be provided to staff and offices involved in the withdrawal process to ensure that any change in procedure is communicated and that all offices have a documented copy of the withdrawal process. The Registrar?s Office will review withdrawal reports on a weekly basis for data entry errors and the accuracy of the effective date of the withdrawal submitted to the Clearinghouse. Beginning with Fall 2019 withdrawals, the Financial Aid Office will review the NSLDS record for each withdrawal for whom aid was given at the end of each semester to ensure students dates have been reported accurately. This check will occur no more than 60 days from the end of the semester. Timeline for Implementation of Corrective Action Plan: The Registrar?s Office and Financial Aid Office will begin to work collaboratively on checking the status of graduates in NSLDS beginning with Fall 2019 graduates. The University began to revise the withdrawal process in Spring 2019 and will continue to work through the revisions and hold trainings throughout the 2019-2020 academic year. Additional procedures have already been enacted to ensure accuracy in reporting to the Clearinghouse (and subsequently NSLDS). Contact Person Michael Mazeika, Director of Financial Aid Monique Lopez, Registrar
Criteria According to 34 CFR 668.164(l): (1) Notwithstanding any State law (such as a law that allows funds to escheat to the State), an institution must return to the Secretary any title IV, Higher Education Act (?HEA?) program funds, except Federal Work Study (?FWS?) program funds, that it attempts to disburse directly to a student or parent that are not received by the student or parent. For FWS program funds, the institution is required to return only the Federal portion of the payroll disbursement. (2) If an EFT to a student's or parent's financial account is rejected, or a check to a student or parent is returned, the institution may make additional attempts to disburse the funds, provided that those attempts are made not later than 45 days after the EFT was rejected or the check returned. In cases where the institution does not make another attempt, the funds must be returned to the Secretary before the end of this 45-day period. (3) If a check sent to a student or parent is not returned to the institution but is not cashed, the institution must return the funds to the Secretary no later than 240 days after the date it issued the check. Condition Federal regulations require an institution to return unclaimed Title IV funds issued by check or EFT within 240 days. During our testing, we noted 2 student(s), out of a sample of 10, that had unclaimed funds exceeding the federal day limit by 64-115 days. Cause The University has policies and procedures in place to monitor the outstanding check aging to ensure that the 240-day timeframe is met, however, in these cases the procedures were not completed properly. Effect The University did not return Title IV unclaimed funds to the Department of Education within the required 240-day time frame. Questioned Costs There were two outstanding check(s) totaled $3.70, which pertained specifically to federal-sourced funds. Perspective Our sample was not, and was not intended to be, statistically valid. Of the 10 students selected for testing, 2 students, or 20% of our sample, had unclaimed funds pertaining to federal sources that were not returned to the Department of Education within the 240-day required time frame. Identification as a Repeat Finding, if applicable Not applicable Recommendation The University should examine its policies and procedures related to unclaimed funds including the process and time frame for identifying aged balances and the process for cancelling checks and returning funds to the Department of Education. View of Responsible Officials The University agrees with the finding.
Show full finding ▾Hide full finding ▴Criteria According to 34 CFR 668.164(l): (1) Notwithstanding any State law (such as a law that allows funds to escheat to the State), an institution must return to the Secretary any title IV, Higher Education Act (?HEA?) program funds, except Federal Work Study (?FWS?) program funds, that it attempts to disburse directly to a student or parent that are not received by the student or parent. For FWS program funds, the institution is required to return only the Federal portion of the payroll disbursement. (2) If an EFT to a student's or parent's financial account is rejected, or a check to a student or parent is returned, the institution may make additional attempts to disburse the funds, provided that those attempts are made not later than 45 days after the EFT was rejected or the check returned. In cases where the institution does not make another attempt, the funds must be returned to the Secretary before the end of this 45-day period. (3) If a check sent to a student or parent is not returned to the institution but is not cashed, the institution must return the funds to the Secretary no later than 240 days after the date it issued the check. Condition Federal regulations require an institution to return unclaimed Title IV funds issued by check or EFT within 240 days. During our testing, we noted 2 student(s), out of a sample of 10, that had unclaimed funds exceeding the federal day limit by 64-115 days. Cause The University has policies and procedures in place to monitor the outstanding check aging to ensure that the 240-day timeframe is met, however, in these cases the procedures were not completed properly. Effect The University did not return Title IV unclaimed funds to the Department of Education within the required 240-day time frame. Questioned Costs There were two outstanding check(s) totaled $3.70, which pertained specifically to federal-sourced funds. Perspective Our sample was not, and was not intended to be, statistically valid. Of the 10 students selected for testing, 2 students, or 20% of our sample, had unclaimed funds pertaining to federal sources that were not returned to the Department of Education within the 240-day required time frame. Identification as a Repeat Finding, if applicable Not applicable Recommendation The University should examine its policies and procedures related to unclaimed funds including the process and time frame for identifying aged balances and the process for cancelling checks and returning funds to the Department of Education. View of Responsible Officials The University agrees with the finding.
Corrective Action Plan: The University will continue to review the outstanding check list monthly to identify student refund checks outstanding by date. The University has established procedures concerning refunds that were a result of Title IV funds and those procedures will be shared again with both the Student Accounts Offices (both Day and CGCE). Staff will be re-trained to correctly identify refunds caused by Title IV aid and the University will review and update its current procedures as appropriate. The funds identified in this audit in the amount of $3.70 were subsequently returned to the Department of Education in August 2019. Timeline for Implementation of Corrective Action Plan: The University continues to monitor the outstanding check list monthly. The Unclaimed Student Refund Check Procedures ? Title IV Funds guidelines and procedures was shared with the respective Student Accounts Offices on November 12, 2019. A meeting will take place with staff involved in this process on November 26, 2019. Contact Person Michael Mazeika, Director of Financial Aid Lisa Freeman, Associate Vice President of Finance
FAC accepted this audit on December 16, 2018 — management decision was due June 16, 2019.
FAC accepted this audit on December 17, 2017 — management decision was due June 17, 2018.
GSA_MIGRATION
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GSA_MIGRATION
GSA_MIGRATION
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GSA_MIGRATION
FAC accepted this audit on December 27, 2016 — management decision was due June 27, 2017.
GSA_MIGRATION
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GSA_MIGRATION
2015-001
GSA_MIGRATION
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GSA_MIGRATION
2015-001
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