EIN: 566000324
UEI: F7TLT2GMEJE1
Data as of August 19, 2026
Management decision deadline — for entities that funded this organization
The FAC accepted this audit on December 20, 2021. Under 2 CFR 200.521(d), a pass-through entity that provided federal funds to this organization for this audit period must issue a management decision on these findings by June 20, 2022, which was (1522 days ago).
What is a management decision? →US Department of the Treasury Program Name: Emergency Rental Assistance - ERA1 Assistance Listing #: 21.023 Significant Deficiency, Nonmaterial noncompliance ? Activities Allowed or Unallowed / Allowable Costs / Cost Principles Finding 2021-001 Criteria or specific requirement: In accordance with the requirements of the Emergency Rental Assistance Program (ERAP) as defined in the legislation, payments for prospective rent payments are limited to three months and only made if the eligible household has received assistance for all rental costs in arrears. If prospective rent payments were made for any additional months, the County has ensured (1) the availability of remaining Program funds; and (2) the total months of financial assistance provided to the household does not exceed 12 months. Condition: We noted one instance where the calculation of the payment for rent in arrears was incorrect. Context: We examined 60 participants? case files to review the calculation of the program benefits, noting one instance where the participant was overpaid benefits. Questioned Costs: We noted a total of $1,400 in questioned costs related to the overpayment noted above. All claims tested totaled $228,282, with the projected questioned costs estimated to be $35,440, a calculated 0.61% error rate. Effect: There is a risk that the County could provide the incorrect amount of funding to participants. Cause: The payment to the participant for three months of prospective rent for the program was calculated correctly as $2,100. The payment to the participant for two months of rent in arrears was calculated as $2,800. Based on the information provided in the household application and landlord verification form, the payment in arrears should have been $1,400. The caseworker multiplied the total of the past rent due in arrears by two instead of multiplying the monthly rental amount ($700) by two. Recommendation: Although these issues will occur from time to time considering the volume of case files administered, the County should review their processes to ensure payments are properly calculated within each case file. Views of responsible officials: Management concurs with the finding.
New Hanover County Health and Human Services Emergency Rental Assistance Program Finding: 2021-001 Name of contact person: Vanell Walker Corrective Action Plan: Refresher training was conducted for all Emergency Rental Assistance Program staff on October 21, 2021. At which time, we discussed reviewing calculations and double checking all pledges for correct payments. We are currently in the process of hiring a Project Manager that will do case reads to ensure staff are not making errors on payment amounts. Additionally, staff are required to document in the notes, the amounts paid and for what months payments were made. This will alert staff to miscalculations as they may occur. Payments will begin to be pledged in Salesforce beginning December 1, 2021 and will then be processed by a fiscal person, who will then ensure payments are exactly the same as the verification presented. Proposed completion date: This corrective action plan will be complete as of 12/01/21, which is the date of our final process change.
Management decision deadline — for entities that funded this organization
The FAC accepted this audit on November 19, 2019. Under 2 CFR 200.521(d), a pass-through entity that provided federal funds to this organization for this audit period must issue a management decision on these findings by May 19, 2020, which was (2284 days ago).
What is a management decision? →U.S. Department of Health and Human Services Passed through the N.C. Department of Health and Human Services Program Name: Medical Assistance Program (Medicaid: Title XIX) CFDA#: 93.778 Significant Deficiency, Nonmaterial noncompliance ? Eligibility Finding 2019-001 Criteria or specific requirement: For each participant, the County should properly determine eligibility based on documentation that supports the eligibility determination that is included in the North Carolina Families Accessing Services through Technology (NC FAST) system. Condition: We examined 65 case files for eligibility. Of the 65 files sampled, we noted eight of the files had missing or incorrect documentation, resulting in one participant being determined as eligible who was not eligible for program benefits. We noted the following in our review: a) One instance in which the SSI ex parte review was not performed within the four month time requirement. This participant no longer met the disability criteria and was no longer eligible to receive benefits. b) Two instances in which the participants? income was not verified and documented and/or the budgets were not completed in the case file. These income discrepancies did not affect the eligibility determination of the participants. c) One instance in which the IV-D referral for child support was not performed. There was no direct effect on the eligibility determination for the participant. d) Two instances in which the participants? household composition or relationship status was not properly documented and/or supported. Neither instance had a direct effect on the eligibility determinations of the participants. e) One instance in which the PDC number for the sampled case did not contain the rest of the participant?s family members who are being counted in the eligibility determination. The case showed the one participant, while the eligibility determination was based off of a family size of 5. Income was not being correctly calculated. This income discrepancy did not affect the eligibility of the participant. Questioned Costs: There was a total of $196.09 in questioned costs related to improper eligibility determination related to item ?a? noted above. Effect: By not having the required documentation in the files or information being incorrectly documented, eligibility cannot be readily substantiated. There is a risk that the County could provide funding to individuals who are not eligible. Cause: County oversight when performing reviews over applications. Recommendation: Although these issues will occur from time to time considering the volume of case files that the County processes and maintains, it is recommended that policies be reinforced in an attempt to prevent these types of issues in the future. Views of responsible officials: Management concurs with the finding.
New Hanover County Health and Human Services Medical Assistance Finding: 2019-001 Name of contact person: Lisa Worley ? Compliance Officer Corrective Action Plan: - There will be training in all Medicaid units on how to properly end date the evidence within NCFAST for an SSI recipient. A follow up desk reference/job aid will also be sent with instructions on how to end date evidence which will come from the training unit. - Child support referral remedial training will take place in Family and Children?s Medicaid Meetings to reinforce when a referral needs to be sent Proposed completion date: Training completed by December 20, 2019.
Management decision deadline — for entities that funded this organization
The FAC accepted this audit on November 30, 2017. Under 2 CFR 200.521(d), a pass-through entity that provided federal funds to this organization for this audit period must issue a management decision on these findings by May 30, 2018, which was (3004 days ago).
What is a management decision? →GSA_MIGRATION
GSA_MIGRATION
GSA_MIGRATION
GSA_MIGRATION
Data source: This information comes from the Federal Audit Clearinghouse, the official repository of Single Audit data. All data is public domain. Verify this organization's audit history at fac.gov.
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