NEW RIVER VALLEY COMMUNITY SERVICES

Due to lack of personnel and an incomplete fiscal year 2024 audit by March 31, 2025, NRVCS did not file timely with the Federal Audit Clearinghouse. The fiscal year 2025 financial audit was completed on December 3, 2025, and the Single Audit portion was completed on February 26, 2026. NRVCS management will collaborate with Brown Edwards to ensure proper steps are taken in submitting the filing with the Federal Audit Clearinghouse on or before March 31, 2026, and current and future staff will be aware of this deadline for subsequent years going forward.

2024-003

CORRECTIVE ACTION PLAN July 2, 2025 New River Valley Community Services respectfully submits the following corrective action plan for the year ended June 30, 2024. Name and address of independent public accounting firm: Brown, Edwards & Company, L.L.P. 3906 Electric Road Roanoke, VA 24018 Audit period: June 30, 2024 The findings from the June 30, 2024, Schedule of Findings and Questioned Costs (the "Schedule") are discussed below. The findings are numbered consistently with the number assigned in the Schedule. FINDINGS-FINANCIAL STATEMENT AUDIT 2024-001: Reconciliation of Cash Accounts (Material Weakness) Condition Bank reconciliations were not completed timely for fiscal year 2024. There were no operating account reconciliations completed for the year at the time of preliminary audit fieldwork. These were completed subsequent to the final fieldwork timeframe. Performing timely monthly bank reconciliations reduces the risk that errors will go undetected and/or uncorrected. It is generally easier and less time-consuming to reconcile accounts while transactions are fresh in mind. Criteria Bank reconciliations should be reconciled and reviewed each month prior to the preparation of the monthly financial statements. The Agency had two vacant positions in the Finance Department, one being the Senior Finance Director position for eight months. The Agency also experienced some difficulties in extracting data in some areas due to the implementation of a new software system. Effect Bank reconciliations were not completed timely for fiscal year 2024. Recommendation We recommend all bank accounts be reconciled and reviewed each month prior to the preparation of the monthly financial statements. We recommend management continue to take steps to ensure that bank reconciliations are completed timely going forward. Corrective Action Due to a system implementation and personnel openings, bank reconciliations were not completed timely during FY24. However, before the FY24 audit was completed, all bank reconciliations were reconciled and reviewed. Bank reconciliations are a high priority and are now being reconciled and reviewed monthly and will continue to be going forward. FINDINGS AND QUESTIONED COSTS - MAJOR FEDERAL AWARD PROGRAM AUDIT 2024-002: Mental Health Block Grant ALN 93.958, Late Filing of End of Year Performance Contract Report with Virginia Department of Behavioral Health and Developmental Services Condition The Agency filed its end of year performance contract report with the DBHDS on October 30, 2024. This Report was due by September 3, 2024. The Agency was granted a two week extension, by the DBHDS to September 17, 2024. Criteria The end of year performance contract report was due September 3, 2024 for fiscal year 2024. The Agency had two vacant positions in the Finance Department, one being the Senior Finance Director position for eight months. The Agency also experienced some difficulties in extracting data in some areas due to the implementation of a new software system. The Agency filed its end of year performance contract report with the DBHDS on October 30, 2024. Recommendation We recommend that management ensures the timely filing of this report each year no later than August 31st. Corrective Action Due to a system implementation and lack of personnel, the performance contract report was filed last for FY24. The current report is due September 2, 2025 and has been completed timely and will be submitted before or on the due date. Going forward, this deadline will be met. 2024-003: Coronavirus State and Local Fiscal Recovery Funds ALN 21.027 and Mental Health Block Grant ALN 93.958, Late Filing of Data Collection Form Condition The Agency's audit was not yet completed at the 9 month filing deadline for the data collection form with the Federal Audit Clearinghouse, which was March 31, 2025. Criteria The data collection form was due to be filed with the Federal Audit Clearinghouse no later than March 31, 2025 for fiscal year 2024. The Agency had two vacant positions in the Finance Department, one being the Senior Finance Director position for eight months. The Agency also experienced some difficulties in extracting data in some areas due to the implementation of a new software system. Effect The Agency's audit was not yet completed at March 31, 2025. Recommendation We recommend that management ensures the timely filing of this form each year no later than March 31st. Corrective Action Due to a system implementation and lack of personnel, the performance contract report was filed last for FY24. The current report is due September 2, 2025 and has been completed timely and will be submitted before or on the due date. Going forward, this deadline will be met. If the Federal Audit Clearinghouse has questions regarding this plan, please call Holly Carroll, Finance Accounting Supervisor at 540-961-8362. Sincerely yours, Holly Carroll Finance Accounting Supervisor

CORRECTIVE ACTION PLAN July 2, 2025 New River Valley Community Services respectfully submits the following corrective action plan for the year ended June 30, 2024. Name and address of independent public accounting firm: Brown, Edwards & Company, L.L.P. 3906 Electric Road Roanoke, VA 24018 Audit period: June 30, 2024 The findings from the June 30, 2024, Schedule of Findings and Questioned Costs (the "Schedule") are discussed below. The findings are numbered consistently with the number assigned in the Schedule. FINDINGS-FINANCIAL STATEMENT AUDIT 2024-001: Reconciliation of Cash Accounts (Material Weakness) Condition Bank reconciliations were not completed timely for fiscal year 2024. There were no operating account reconciliations completed for the year at the time of preliminary audit fieldwork. These were completed subsequent to the final fieldwork timeframe. Performing timely monthly bank reconciliations reduces the risk that errors will go undetected and/or uncorrected. It is generally easier and less time-consuming to reconcile accounts while transactions are fresh in mind. Criteria Bank reconciliations should be reconciled and reviewed each month prior to the preparation of the monthly financial statements. The Agency had two vacant positions in the Finance Department, one being the Senior Finance Director position for eight months. The Agency also experienced some difficulties in extracting data in some areas due to the implementation of a new software system. Effect Bank reconciliations were not completed timely for fiscal year 2024. Recommendation We recommend all bank accounts be reconciled and reviewed each month prior to the preparation of the monthly financial statements. We recommend management continue to take steps to ensure that bank reconciliations are completed timely going forward. Corrective Action Due to a system implementation and personnel openings, bank reconciliations were not completed timely during FY24. However, before the FY24 audit was completed, all bank reconciliations were reconciled and reviewed. Bank reconciliations are a high priority and are now being reconciled and reviewed monthly and will continue to be going forward. FINDINGS AND QUESTIONED COSTS - MAJOR FEDERAL AWARD PROGRAM AUDIT 2024-002: Mental Health Block Grant ALN 93.958, Late Filing of End of Year Performance Contract Report with Virginia Department of Behavioral Health and Developmental Services Condition The Agency filed its end of year performance contract report with the DBHDS on October 30, 2024. This Report was due by September 3, 2024. The Agency was granted a two week extension, by the DBHDS to September 17, 2024. Criteria The end of year performance contract report was due September 3, 2024 for fiscal year 2024. The Agency had two vacant positions in the Finance Department, one being the Senior Finance Director position for eight months. The Agency also experienced some difficulties in extracting data in some areas due to the implementation of a new software system. The Agency filed its end of year performance contract report with the DBHDS on October 30, 2024. Recommendation We recommend that management ensures the timely filing of this report each year no later than August 31st. Corrective Action Due to a system implementation and lack of personnel, the performance contract report was filed last for FY24. The current report is due September 2, 2025 and has been completed timely and will be submitted before or on the due date. Going forward, this deadline will be met. 2024-003: Coronavirus State and Local Fiscal Recovery Funds ALN 21.027 and Mental Health Block Grant ALN 93.958, Late Filing of Data Collection Form Condition The Agency's audit was not yet completed at the 9 month filing deadline for the data collection form with the Federal Audit Clearinghouse, which was March 31, 2025. Criteria The data collection form was due to be filed with the Federal Audit Clearinghouse no later than March 31, 2025 for fiscal year 2024. The Agency had two vacant positions in the Finance Department, one being the Senior Finance Director position for eight months. The Agency also experienced some difficulties in extracting data in some areas due to the implementation of a new software system. Effect The Agency's audit was not yet completed at March 31, 2025. Recommendation We recommend that management ensures the timely filing of this form each year no later than March 31st. Corrective Action Due to a system implementation and lack of personnel, the performance contract report was filed last for FY24. The current report is due September 2, 2025 and has been completed timely and will be submitted before or on the due date. Going forward, this deadline will be met. If the Federal Audit Clearinghouse has questions regarding this plan, please call Holly Carroll, Finance Accounting Supervisor at 540-961-8362. Sincerely yours, Holly Carroll Finance Accounting Supervisor