Near West Side Multi Service Corporation

Program: Assistance Listing Numbers 15.910 – U.S. Refugee Admissions Program Repeat Finding from Prior Year: No. Questioned Costs: None. Condition: Near West Side Multi-Service Corporation (dba May Dugan Center) did not have adequate documentation in the refugees’ case files. Effect: 8 of the 8 case files tested had missing required documentation, the case files on average were missing 31% of the required documentation. Accordingly, Near West Side Multi-Service Corporation (dba May Dugan Center) did not meet the special testing requirements for 2023. Cause: Due to oversight at Near West Side Multi-Service Corporation (dba May Dugan Center) documentation was not being completed adequately. Criteria: The federal grant requirements outlines a specific list of documents which are required to be maintained in case files for each individual family unit which is assisted within the program. Recommendation: Implement controls to ensure documentation is adequate within the case files for all individual assisted. Management Response: Near West Side Multi-Service Corporation (dba May Dugan Center) agrees with the finding and will implement a comprehensive review process to ensure all required documentation is included. This will involve regular audits of case files, enhanced training for staff on documentation requirements, and the development of a standardized checklist to ensure completeness.

We will implement a comprehensive review process to ensure all required documentation is included. This will involve regular audits of case files, enhanced training for staff on documentation requirements, and the development of a standardized checklist to ensure completeness.

Program: Assistance Listing Numbers 15.910 – U.S. Refugee Admissions Program Repeat Finding from Prior Year: No. Questioned Costs: None. Condition: Near West Side Multi-Service Corporation (dba May Dugan Center) did not have adequate documentation in the refugees’ case files. Effect: 8 of the 8 case files tested had missing required documentation, the case files on average were missing 31% of the required documentation. Accordingly, Near West Side Multi-Service Corporation (dba May Dugan Center) did not meet the special testing requirements for 2023. Cause: Due to oversight at Near West Side Multi-Service Corporation (dba May Dugan Center) documentation was not being completed adequately. Criteria: The federal grant requirements outlines a specific list of documents which are required to be maintained in case files for each individual family unit which is assisted within the program. Recommendation: Implement controls to ensure documentation is adequate within the case files for all individual assisted. Management Response: Near West Side Multi-Service Corporation (dba May Dugan Center) agrees with the finding and will implement a comprehensive review process to ensure all required documentation is included. This will involve regular audits of case files, enhanced training for staff on documentation requirements, and the development of a standardized checklist to ensure completeness.

We will implement a comprehensive review process to ensure all required documentation is included. This will involve regular audits of case files, enhanced training for staff on documentation requirements, and the development of a standardized checklist to ensure completeness.

Program: Assistance Listing Numbers 16.575 – Crime Victim Assistance Repeat Finding from Prior Year: No. Questioned Costs: $184,874 Condition: Near West Side Multi-Service Corporation (dba May Dugan Center) did not have adequate documentation of client eligibility. Effect: 22 of the 40 individuals tested did not have adequate documentation of eligibility resulting in Near West Side Multi-Service Corporation (dba May Dugan Center) having questioned costs of $184,874 and not meeting the eligibility requirements for 2023. Cause: Due to oversight at Near West Side Multi-Service Corporation (dba May Dugan Center) eligibility documentation was not being completed adequately. Criteria: The federal grant requirements outline specific requirements which make an individual eligible for the grant. Recommendation: Implement controls to ensure documentation of eligibility is adequate within the files for all individual assisted. Management Response: Near West Side Multi-Service Corporation (dba May Dugan Center) agrees with the finding and will implement stricter verification processes and comprehensive staff training to ensure proper documentation of eligibility. We will also conduct regular audits to prevent such issues in the future and review the questioned costs to rectify any discrepancies.

We will implement stricter verification processes and comprehensive staff training to ensure proper documetnation of eligibility. We will also conduct regular audits to prevent such issues in the future and review the questioned costs of to rectify any discrepancies.