EIN: 042775991
UEI: FU4YBGMNHMJ1
Data as of August 26, 2026
Management decision deadline — for entities that funded this organization
The FAC accepted this audit on January 6, 2026. Under 2 CFR 200.521(d), a pass-through entity that provided federal funds to this organization for this audit period must issue a management decision on these findings by July 6, 2026 (52 days ago).
What is a management decision? →Three recertifications for MTW were not completed in a timely manner. Criteria: The MTW program requires tenants to be recertified annually, bi-annually, or tri-annually based on certain criteria in the MTW Annual Plan, in order to determine eligibility and calculate the amount of subsidy the tenant will receive on a monthly basis. This includes but is not limited to, verification of tenant income, the value of assets, deductions from annual income, and determining family composition. Cause: The Organization was unable to complete the recertifications in accordance with program requirements. Effect: Non-compliance with program requirements resulting in payment of unsupported or incorrect tenant subsidies. Context: A sample of 40 recertifications were selected for the program for the month of December 2024 with subsidy payments totaling $98,603. The total population consisted of approximately 8,000 tenants with subsidy payments totaling approximately $16,000,000. Our sample was not a statistically valid sample. This was not a repeat finding from a prior period. Questioned Costs: N/A Recommendation: We recommend that monitoring of established quality control procedures be enhanced and additional internal control procedures be implemented to ensure recertifications are completed in accordance with program requirements. Management Response: Management agrees with the finding. See management’s attached corrective action plan.
Show full finding ▾Hide full finding ▴2025-001 Recertifications Federal Agency: U.S. Department of Housing and Urban Development (Passed through MA EOHLC) Federal Programs: 14.881 Moving to Work Demonstration Program (MTW) Condition: Three recertifications for MTW were not completed in a timely manner. Criteria: The MTW program requires tenants to be recertified annually, bi-annually, or tri-annually based on certain criteria in the MTW Annual Plan, in order to determine eligibility and calculate the amount of subsidy the tenant will receive on a monthly basis. This includes but is not limited to, verification of tenant income, the value of assets, deductions from annual income, and determining family composition. Cause: The Organization was unable to complete the recertifications in accordance with program requirements. Effect: Non-compliance with program requirements resulting in payment of unsupported or incorrect tenant subsidies. Context: A sample of 40 recertifications were selected for the program for the month of December 2024 with subsidy payments totaling $98,603. The total population consisted of approximately 8,000 tenants with subsidy payments totaling approximately $16,000,000. Our sample was not a statistically valid sample. This was not a repeat finding from a prior period. Questioned Costs: N/A Recommendation: We recommend that monitoring of established quality control procedures be enhanced and additional internal control procedures be implemented to ensure recertifications are completed in accordance with program requirements. Management Response: Management agrees with the finding. See management’s attached corrective action plan.
2025-001 Recertifications 14.881 Moving to Work Demonstration Program – Award No. OCD26401344019MTW Responsible Official Sarah Scott Director of Leased Housing Plan Detail There has been a greater focus on ensuring new past dues (recertifications not completed on time) do not occur while we continue to resolve older ones. Starting with April 1, 2024 regular recertifications, we implemented a more rigorous monitoring process. The day after data entry for each recertification is due, the Director of Leased Housing generates a comprehensive report that consolidates information from multiple sources, including our software and internal tracking systems. Once verified, the Director provides these reports—including past-due recertifications from prior months—to managers for follow-up. Managers are responsible for ensuring the timely resolution of all cases on the report. Managers are held accountable for ensuring past-due cases do not reappear in subsequent months. Since the implementation of this process, we have seen a significant reduction in the number of past-due recertifications for assigned caseloads as management is proactive in ensuring no name, especially those on vacant caseloads due to numerous staff medical leaves, reaches that list. Additionally, as of October 2025, the Leased Housing Department will be operating within our new Yardi software system, a significant upgrade designed to enhance efficiency, accuracy, and user experience across all aspects of program administration. Yardi enables considerably faster processing times compared to our current platform, reducing the time needed to complete certifications, adjustments, and case updates. One of the most beneficial features of Yardi is its Recertification Dashboard, which provides staff with real-time visibility into upcoming deadlines, pending tasks, and the overall status of each case. The dashboard includes automated prompts and workflow reminders throughout the recertification process, ensuring staff stay on track and that each step is completed in sequence. In addition to speed and organization, Yardi offers enhanced data accuracy and integration capabilities, minimizing duplication and manual entry errors. These improvements will help staff manage their caseloads more effectively, provide more timely service to participants and property owners, and ensure compliance with program requirements. Anticipated Completion Date June 30, 2026 – Past due percentages will be lowered to acceptable levels with those outstanding being a result of the hearings and appeals process.
FAC accepted this audit on January 4, 2023 — management decision was due July 4, 2023.
Four unit inspections for the Moving to Work Demonstration Program (MTW) and seven unit inspections for the Section 8 Housing Choice Vouchers (HCV) were not completed in a timely manner and owner self-certifications were not obtained. Criteria: The MTW and HCV programs require periodic unit inspections in order to determine the unit meets certain housing quality standards per 24 CFR sections 982.401 through 982.405. The unit inspections ensure that housing quality standards are met and require that the owner is notified of defects shown by the inspection, if any, and they are corrected in a timely manner. Due to the ongoing pandemic, HUD and DHCD issued a waiver allowing an organization to obtain a self-certification from the owner in lieu of conducting an in person inspection. This was effective from April 2020 through December 2021. Cause: Unit inspections were not able to be completed during the global pandemic, which resulted in a backlog of inspections that needed to be completed once restrictions and federal waivers were lifted and the Organization did not obtain self-certifications from the owners. Effect: Unit inspections were not completed in accordance with housing quality standards. Context: A sample of twenty-five tenants were selected for each program to determine if unit inspections were completed timely out of a population of approximately 6,700 and 250 tenants for MTW and HCV, respectively. Our tests found that four unit inspections for MTW and seven unit inspections for HCV were not completed in a timely manner and owner certifications were not obtained. Our sample was not a statistically valid sample. Questioned Costs: None Recommendation: We recommend that monitoring of established quality control procedures be enhanced and additional internal control procedures be implemented to ensure inspections are completed in accordance with program requirements. Management Response: Management agrees with the finding. See management?s attached corrective action plan.
Show full finding ▾Hide full finding ▴2022-001 Unit Inspections Federal Agency: U.S. Department of Housing and Urban Development (Passed through MA DHCD) Federal Programs: 14.881 Moving to Work Demonstration Program 14.871 Housing Choice Voucher Program (Housing Voucher Cluster) Condition: Four unit inspections for the Moving to Work Demonstration Program (MTW) and seven unit inspections for the Section 8 Housing Choice Vouchers (HCV) were not completed in a timely manner and owner self-certifications were not obtained. Criteria: The MTW and HCV programs require periodic unit inspections in order to determine the unit meets certain housing quality standards per 24 CFR sections 982.401 through 982.405. The unit inspections ensure that housing quality standards are met and require that the owner is notified of defects shown by the inspection, if any, and they are corrected in a timely manner. Due to the ongoing pandemic, HUD and DHCD issued a waiver allowing an organization to obtain a self-certification from the owner in lieu of conducting an in person inspection. This was effective from April 2020 through December 2021. Cause: Unit inspections were not able to be completed during the global pandemic, which resulted in a backlog of inspections that needed to be completed once restrictions and federal waivers were lifted and the Organization did not obtain self-certifications from the owners. Effect: Unit inspections were not completed in accordance with housing quality standards. Context: A sample of twenty-five tenants were selected for each program to determine if unit inspections were completed timely out of a population of approximately 6,700 and 250 tenants for MTW and HCV, respectively. Our tests found that four unit inspections for MTW and seven unit inspections for HCV were not completed in a timely manner and owner certifications were not obtained. Our sample was not a statistically valid sample. Questioned Costs: None Recommendation: We recommend that monitoring of established quality control procedures be enhanced and additional internal control procedures be implemented to ensure inspections are completed in accordance with program requirements. Management Response: Management agrees with the finding. See management?s attached corrective action plan.
2022-001 Unit Inspections 14.881 Moving to Work Demonstration Program ? Award No. OCD26401344019MTW 14.871 Housing Choice Voucher Program (Housing Voucher Cluster) ? Award No. OCD26401344019HCV Responsible Official John Hillis Director of Inspections & Property Owner Services, Systems, and Compliance Plan Detail Metro Housing is converting all eligible inspections from an annual to a biennial cycle as allowed by the program. Due to the constraints of the pandemic waivers, Metro Housing was required to perform an inspection of every unit on its portfolio over a 12-month period instead of a 24-month period, which resulted in numerous delays. This shift should allow for all our inspections to be completed timely. Metro Housing also faced problems in implementing the COVID-waiver issued by HUD to allow for self-certifications of units?namely, if the owner did not provide said waiver, our only recourse would have been to terminate the HAP Contract and force the tenant to move, which was not a course of action deemed appropriate by Metro Housing leadership given the circumstances. We do not anticipate that self-certifications will be implemented again, and so this process should not be a factor moving forward with our ability to meet program requirements. Anticipated Completion Date July 1, 2023 ? All inspections will be in compliance and on a biennial schedule.
Five recertification?s for MTW were not completed in a timely manner. Two recertification?s for HCV were not completed in a timely manner. Four recertification?s included unsupported or incorrect income amounts in the calculation of tenant rent for MTW. Criteria: The MTW and HCV programs require tenants to be recertified bi-annually for MTW and annually for HCV, in order to determine eligibility and calculate the amount of subsidy the tenant will receive on a monthly basis. This includes but is not limited to, verification of tenant income, the value of assets, deductions from annual income, and determining family composition. Cause: The Organization?s normal internal control policies and procedures were modified as a result of the ongoing global pandemic, however, the Organization was unable to complete the recertification?s in accordance with program requirements. Effect: Non-compliance with program requirements resulting in payment of unsupported or incorrect tenant subsidies. Context: A sample of 25 recertifications were selected for each program for the month of December 2021 with subsidy payments totaling $40,408 and $37,678 for MTW and HCV, respectively. The total population consisted of approximately 6,700 and 250 tenants for MTW and HCVP with subsidy payments totaling $10,996,581 and $331,179, respectively. Our tests found four tenant files that did not use the correct income verification documentation with questioned costs totaling $6,204 and seven recertifications were not completed in a timely manner. Our sample was not a statistically valid sample. Questioned Costs: $6,204 Recommendation: We recommend that monitoring of established quality control procedures be enhanced and additional internal control procedures be implemented to ensure recertification?s are completed in accordance with program requirements. Management Response: Management agrees with the finding. See management?s attached corrective action plan.
Show full finding ▾Hide full finding ▴2022-002 Recertification?s Federal Agency: U.S. Department of Housing and Urban Development (Passed through MA DHCD) Federal Programs: 14.881 Moving to Work Demonstration Program 14.871 Housing Choice Voucher Program (Housing Voucher Cluster) Condition: Five recertification?s for MTW were not completed in a timely manner. Two recertification?s for HCV were not completed in a timely manner. Four recertification?s included unsupported or incorrect income amounts in the calculation of tenant rent for MTW. Criteria: The MTW and HCV programs require tenants to be recertified bi-annually for MTW and annually for HCV, in order to determine eligibility and calculate the amount of subsidy the tenant will receive on a monthly basis. This includes but is not limited to, verification of tenant income, the value of assets, deductions from annual income, and determining family composition. Cause: The Organization?s normal internal control policies and procedures were modified as a result of the ongoing global pandemic, however, the Organization was unable to complete the recertification?s in accordance with program requirements. Effect: Non-compliance with program requirements resulting in payment of unsupported or incorrect tenant subsidies. Context: A sample of 25 recertifications were selected for each program for the month of December 2021 with subsidy payments totaling $40,408 and $37,678 for MTW and HCV, respectively. The total population consisted of approximately 6,700 and 250 tenants for MTW and HCVP with subsidy payments totaling $10,996,581 and $331,179, respectively. Our tests found four tenant files that did not use the correct income verification documentation with questioned costs totaling $6,204 and seven recertifications were not completed in a timely manner. Our sample was not a statistically valid sample. Questioned Costs: $6,204 Recommendation: We recommend that monitoring of established quality control procedures be enhanced and additional internal control procedures be implemented to ensure recertification?s are completed in accordance with program requirements. Management Response: Management agrees with the finding. See management?s attached corrective action plan.
2022-002 Recertifications 14.881 Moving to Work Demonstration Program ? Award No. OCD26401344019MTW 14.871 Housing Choice Voucher Program (Housing Voucher Cluster) ? Award No. OCD26401344019HCV Responsible Official John Hillis Director of Inspections & Property Owner Services, Systems, and Compliance Plan Detail After a detailed RFP process, Metro Housing has selected an outside vendor (Nan McKay) to assist with completing a backlog of regular reexaminations amassed during calendar years 2020 and 2021. The contract was signed on September 27, 2022. By clearing up this backlog of work, Metro Housing staff working on the completion of regular re-exams for the Section 8 HCVP and MTW programs will be able to renew their focus on completing current work timely and accurately. Metro Housing is also making changes to decrease caseload sizes for Program Specialists while also streamlining workflows to better internal and external communication needed to complete our tasks. The roll-out of this new setup should be complete before the end of the current calendar year. Anticipated Completion Date June 30, 2023 ? All reexaminations will be current, and past due percentages will be lowered to acceptable levels.
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